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HR is the lifeline of any organisation.

An efficient and effective HR department is essential to the growth and development of a business and that is no different for the public sector. With this in mind, a central pillar of the Public Sector Transformation Programme is human resource management (HRM) transformation which enables “a modern public service that is fair, values people & consistently delivers high quality services.”

Under the HRM Transformation Programme, the Government of Jamaica (GOJ) has putting in place a modified version of the Ulrich Model of HR, as well as other complementary actions, to make sure HR transformation brings about positive & sustainable changes.

A key feature of this new model is that certain routine HR tasks are being delivered from the MyHR+ Shared Service Centre (MyHR+SSC). These include things like the management of leave for the organisation, the provision of job letters and the handling of certain queries from employees about things like benefits and allowances.